Returns & Exchanges

We want you to be completely satisfied with your purchase from The Somerset Toiletry Co. If for any reason you are not happy with your order, you can return your items within 30 days of receipt for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Contact our customer service team with your order number and details of the items you wish to return to receive a unique return authorization code.

• 2.
  Prepare the Package

  Carefully pack your items in their original, unopened packaging to ensure they are protected during transit; please include your order summary inside the box.

• 3.
  Ship the Items

  Affix the provided return label to your parcel and drop it off at your nearest authorized postal service or courier collection point.

• 4.
  Receive Your Refund

  Once our warehouse team has inspected the returned goods, we will process your refund to the original payment method within 5-7 business days.